Highly-rated international keynote speaker on all things digital
Nancy is one of the very few female keynote speakers to cover the impact of digitization on customer behaviour
Most popular keynotes
Nancy does not like to be a hit-and-run speaker. Prior to any engagement, she likes to discuss with the party that engages her about the audience, setting, desired outcome and specifics on industry, segment and company. This is a proven methodology to guarantee a maximized impact.
The X factor of Customer Centricity
Organizations have come to realize that, in an age where everything is available to everyone, customer centricity is key and Customer Experience (CX) has become the X factor.
But the X factor is not only about the customer. An equal focus on Employee Experience (EX) will distinguish great companies from average ones. Every customer-centric company will need to make the journey from CX to EX and back.
The Power of Artificial Intelligence
The Internet was the first wave, Mobile was the second, and now it is time to surf the next big wave: Artificial Intelligence. Big data and new technologies have brought us on the cusp of a new Augmented Age that will change not only businesses, but the entire fabric of society as well.
AI can contribute to augmenting your business, from gaining exponential improvements in efficiency to acquiring deeper customer knowledge.
Market Leadership in The Beyond
Exponentially evolving technology is transforming the outside world like never before. The world of business, too, is changing at the same speed of light and leaders are having a hard time catching up and moving ahead. To keep evolving, you have to abandon traditional linear ways of thinking. You have to let the world inspire you. You must look beyond ‘just’ the technology. You must zoom in on the needs of your customers and put them first.
About Nancy Rademaker
International keynote speaker Nancy Rademaker likes to share her first-hand experiences straight from the places where technology is shaping our future.
Nancy has over 20 years of experience in how technology was and is transforming society, working for different IT companies, amongst which five years for Microsoft in the Netherlands and Europe. She loves to share her passion for technology and combines that valuable inside information with her experience in training and education. She has always been enthusiastic about people and customer-centric strategies. She likes to focus on how technology influences people’s behaviour and how it helps them to share knowledge and to create and innovate.