Highly-rated international keynote speaker on all things digital

Nancy is one of the very few female keynote speakers to cover the impact of digitization on customer behaviour

Happy customers

Most popular keynotes

Nancy does not like to be a hit-and-run speaker. Prior to any engagement, she likes to discuss with the party that engages her about the audience, setting, desired outcome and specifics on industry, segment and company. This is a proven methodology to guarantee a maximized impact.

The X factor of Customer Centricity

Organizations have come to realize that, in an age where everything is available to everyone, customer centricity is key and Customer Experience (CX) has become the X factor.
But the X factor is not only about the customer. An equal focus on Employee Experience (EX) will distinguish great companies from average ones. Every customer-centric company will need to make the journey from CX to EX and back.

The Power of Artificial Intelligence

The Internet was the first wave, Mobile was the second, and now it is time to surf the next big wave: Artificial Intelligence. Big data and new technologies have brought us on the cusp of a new Augmented Age that will change not only businesses, but the entire fabric of society as well.
AI can contribute to augmenting your business, from gaining exponential improvements in efficiency to acquiring deeper customer knowledge.

Market Leadership in The Beyond

Exponentially evolving technology is transforming the outside world like never before. The world of business, too, is changing at the same speed of light and leaders are having a hard time catching up and moving ahead. To keep evolving, you have to abandon traditional linear ways of thinking. You have to let the world inspire you. You must look beyond ‘just’ the technology. You must zoom in on the needs of your customers and put them first.

Testimonials

Nancy is an extremely professional, classy and insightful keynote speaker. Her use of slideware, video and graphic images to enhance her eloquent delivery keeps everyone engaged throughout and leaves them with a visual impact of her key messages.

John Walters

Group CEO - NEXTGEN, Sydney, Australia

Nancy Rademaker was a memorable and thought-provoking keynote speaker, housing the rare ability to position technology truly through the eyes of the customer. Through unique insights and expert delivery, Nancy set a tone for our conference that we could never have achieved on our own.

James Henderson

Editorial Director of Asia Pacific - IDG Communications

Nancy’s highly tailored presentation took our audience with storm – and strengthened the understanding of the rapid shifts that are already happening and that we need to account for in our product development and launch strategies. Great energy and VERY good rapport with the audience!

Anders Dhyr Toft

Corporate Vice President, Commercial Innovation - Novo Nordisk

About Nancy Rademaker

International keynote speaker Nancy Rademaker likes to share her first-hand experiences straight from the places where technology is shaping our future.

Nancy has over 20 years of experience in how technology was and is transforming society, working for different IT companies, amongst which five years for Microsoft in the Netherlands and Europe. She loves to share her passion for technology and combines that valuable inside information with her experience in training and education. She has always been enthusiastic about people and customer-centric strategies. She likes to focus on how technology influences people’s behaviour and how it helps them to share knowledge and to create and innovate.